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Process flows

  1. Your customers finalise an order in your shop and select Intersolve or any other of the available Intersolve brands
  2. You send this CreateHostedCheckout request to our platform
  3. You redirect your customers via the partialRedirectUrl to the our Hosted Checkout Page. Your customers enter their gift card/e-voucher card number and pin to confirm the order
    3'. (Optional): If the available or allowed charge on the gift card does not cover the full amount of the order, your customers need to pay the remaining amount either by using an additional gift card/e-voucher, credit card, iDEAL or Bancontact directly on our Hosted Checkout Page

    The transaction remains in status="AUTHORIZATION_REQUESTED"/ statusOutput.statusCode=55 until completion. Once completed, it will reach statusOutput.statusCode=9

    If your customers do not finalise the complementary payment for whatever reason, our platform will automatically perform a full refund

  4. Our platform receives the transaction result in real-time
  5. We redirect your customer to your returnUrl 
  6. You request the transaction result from our platform via GetPayment or receive the result via webhooks
  7. If the transaction was successful, you can deliver the goods / service


  • Our platform allows you to perform full refunds 14 days after the initial payment
  • Refunds for complementary payments via iDEAL or Bancontact are only possible with our Collect/Full Service model