Direct Support Site

Results for

icon-search-large No search results yet
Enter your search query above

Releases

Bar

Direct October 2021 Release 28 October 2021

Direct September 2021 Release 30 September 2021

Direct August 2021 Release 31 August 2021

Direct July 2021 Release 30 July 2021

Direct June 2021 Release 30 June 2021

Direct May 2021 Release 31 May 2021

Direct April 2021 Release 30 April 2021

Direct March 2021 Release 26 March 2021

Direct February 2021 Release 26 February 2021

Direct January 2021 Release 29 January 2021

Direct December 2020 Release 18 December 2020

Direct November 2020 Release 27 November 2020

Direct September 2020 Release 30 September 2020

Direct August 2020 Release 31 August 2020

Direct July 2020 Release 30 July 2020

Direct June 2020 Release 30 June 2020

Direct May 2020 Release 28 May 2020

Direct April 2020 Release 29 April 2020

Direct March 2020 Release 30 March 2020


October 2021 Release

28 October 2021

API  Documentation

Fixed


Our Modify your transactions guide is online.


API  Documentation

Fixed


Our Reconciliation guide is online.

API  Documentation

Fixed


Our Reporting guide is online.

API  Documentation

Fixed


Our Merchant Portal guide is online.


API  Documentation

Fixed


Our Interchange+ (IC+) and Blended Pricing guide is online.


API  Integration

Fixed


Bizum is now available for integration modes Hosted Checkout Page and Server-to-server.


API  Integration

Fixed


Intersolve is now available for our integration mode Hosted Checkout Page.


API  Plugins

Fixed


We are proud to offer you our SAP Commerce Cloud.


API  Integration

Fixed


Our platform now offers the group card feature for integration modes Hosted Checkout Page and Hosted Tokenization Page.


API  API

Fixed


MyPerformance now calculates the following figures correctly:

  • Gross amount for authorised transactions (status="AUTHORIZATION_REQUESTED"/statusOutput.statusCode=5)
  • Gross amount and count for terminated (status=CANCELLED/statusOutput.statusCode=1 or 2) and abandoned transactions (status="REDIRECTED"/statusOutput.statusCode=0)

All figures now match the amount/count calculated in the Back Office via Operations > Financial history

API  API

Fixed


Added a new property references.merchantParameters for API calls CreatePayment and CreateHostedCheckout.

Use it to provide additional information about your order that is not covered by any other property.
references.merchantParameters allows you to add any information you consider useful in (preferable encrypted) concatened multiple variables and values. Our platform will always return the property at the global transaction status level (paymentid).

Do not use this parameter for sending sensitive or personal data.

API  API

Fixed


Added a new property references.merchantReference for API calls CapturePayment and RefundPayment.

Use it to provide additional information about your maintenance operation that is not covered by any other property.
Our platform will always return the property at the maintenance operation level (operationid).

Do not use this parameter for sending sensitive or personal data.

September 2021 Release

30 September 2021

API  Documentation

Fixed


Our User Manager guide is online.


API  Documentation

Fixed


Our Find your transactions guide is online.

API  Documentation

Fixed


Our MyPerformance guide is online.

API  Documentation

Fixed


Our Server-to-server integration mode guide is online.

August 2021 Release

31 August 2021

API  Integration

Fixed


A new version of our Mobile and browser SDKs introduction is online.


API  Integration

Fixed


Apple Pay is now available for our Hosted Checkout Page. Learn all about it in our dedicated integration chapter.

API  Integration

Fixed


Our detailed Fraud Prevention guides are available, helping you to counter Fraud effectively:

API  Integration

Fixed


Added a new chapter about global transaction/maintenance operation status in our webhooks documentation.

API  Integration

Fixed


Our platform now offers the Discount and taxes feature.

API  Integration

Fixed


Our platform offers the PSD2 feature Decoupled amount.

July 2021 Release

30 July 2021

API  Plugins

Fixed


We are proud to offer you our Salesforce Commerce Cloud plugin.


API  Payment Methods

Fixed


Visa has published new versions of their payment logos.

If you work with our Hosted Tokenization Page, Mobile/Client integration or Server-to-Server solution, make sure to update them on your checkout page until August 31st 2021.

API  Integration

Fixed


GetPaymentDetails API call is now available for our Server SDKs.

It provides the global status of your payments instead of the individual maintenance operations steps (i.e. authorisation/sale/refund).

API  Integration

Fixed


CreatePayment API call has a new parameter: pageCustomization.template.

It allows you to adapt your customers' payment experience to your corporate identiy for redirection payment methods just like the CreateHostedCheckout API call.

June 2021 Release

30 June 2021

API  Integration

Fixed


Our platform allows you to decide whether to continue or interrupt transactions for which 3-D Secure could not be rolled out.

Learn all about it in our new 3-D Secure Status guide.


API  Payment Methods

Fixed


New Limonetik payment methods are available for our Hosted Checkout Page.

May 2021 Release

31 May 2021

API  API

Fixed


Our platform offers the PSD2 feature Soft Decline.


API  Payment Methods

Fixed


WeChat Pay is now available for our Hosted Checkout Page.


April 2021 Release

30 April 2021

API  API

Fixed


GetIINDetails API call is now available for our Server SDKs. It detects your customers' card brand before the actual payment, allowing you to customise your payment form and thereby enhance the payment experience.


API  Payment Methods

Fixed


Alipay is now available for our Hosted Checkout Page integration mode.


API  Payment Methods

Fixed


Googlepay is now available for our Server-to-Server integration mode.


March 2021 Release

26 March 2021

API  SDK

Fixed


Our Client SDKs now allow you to process Apple Pay transactions


February 2021 Release

26 February 2021

SDK  SDK

Fixed

Our Client SDKs for the following programming languages are available:

SDK  SDK

NewFeatures

Our server SDKs for Ruby and NodeJS are available.

PaymentMethods  Payment Methods

Fixed

A new version of the Bancontact logo is available on our Hosted Checkout page and available for download for other integration modes.
The familiar blue and yellow colours remain, while the payment icon has been given a sleeker, more contemporary look.

January 2021 Release

29 January 2021

API  API

Fixed


A new integration mode is available.
Check out our Hosted Tokenization Page guide to learn how it works.


PaymentMethods  Payment Methods

Fixed


Bancontact payments can now also be processed with the Payconiq by Bancontact app using both URL intent and QR code integration. Check our documentation how to do it.

December 2020 Release

18 December 2020

API  API

Fixed


Webhooks and URL endpoints are now configurable in the Direct Back Office.

Learn in our dedicated guide how to use them.


PaymentMethods  Payment Methods

Fixed


Bancontact PAN payments are now available for both server-to-server and Hosted Checkout integration. Check out our dedicated guide how to integrate it.

November 2020 Release

27 November 2020

API  API

Fixed


Our platform now allows you to reimburse your customers without a preceeding transaction. Check our CreatePayout API how to use it.

PaymentMethods  Payment Methods

Fixed


You can now process Apple Pay transactions without having to decrypt data on your own. Check our documentation to learn how to let us deal with this.

September 2020 Release

30 September 2020

API  API

Fixed


Tokenization is now possible via server-to-server. Learn here how to use our CreateToken API.

August 2020 Release

31 August 2020

API  API

Fixed


The languages Swedish and Danish are now available for Visa and Paypal transactions via HostedCheckout.

SDK  SDK

NewFeatures

Our server SDK for Python is available. Click here for the documentation.

July 2020 Release

30 July 2020

API  API

Fixed

The DeleteTokenAPI works correctly and provides a correct answer to your requests.

Depending on the result, you will receive one of the following responses:
  • Success: HTTP 204 - no content returned
  • Failure: HTTP 400 - incorrect input data

June 2020 Release

30 June 2020

Payment Methods  Payment Methods
New Features
Carte Bancaire (CB) and Diners Club are now available for "Hosted Checkout" and Create Payment API. Learn more in our payment methods overview about Carte Bancaire and Diners Club
API  Integration

NewFeatures

Our Template Builder allows to reference font, images or other static files in your  CSS files.

This enables you to make sure that all these elements are correctly displayed in all browsers. Check out our Template Builder documentation to learn more.

May 2020 Release

28 May 2020

Payment Methods  Payment Methods
New Features
Cpay is now available for "Hosted Checkout". Learn more in our payment methods overview. Learn more in our payment methods overview.
API  API

NewFeatures

New Client APIs  are available which will enable to keep your customers in your mobile application:

  • Get payment products
  • Get payment product
  • Get product group
  • Get product groups
  • Get payment networks
SDK  SDK

NewFeatures

Our client side mobile SDKs encryption functionality is available for Visa, MasterCard and American Express.

Encrypt your customer's card data without processing them, to keep a lower PCI DSS certification.

April 2020 Release

29 April 2020

Payment Methods  Payment Methods
New Features

The redirection gift card payment methods Illicado and OneyBrandedGiftCard are available for "Hosted Checkout". Learn more in our payment methods overview. Click here for Illicado and here for OneyBrandedGiftCard.

March 2020 Release

30 March 2020

Payment Methods  Payment Methods
New Features

The payment method iDEAL is now available for both "HostedCheckout" and "Server-To-Server" API (CreatePayment). Learn more in our payment methods overview.

API API 
Fixed

The Cancel payment API for Paypal / iDeal translations return these corrected values:

  • Amount
  • Id
  • Status

The card holder holder data is masked with ‘X’ instead of ‘*’



Fixed

The API call “Get Payment” retrieves the individual details of a transaction by sending its unique PaymentID.
You can now use the API call “Get Payment” for transactions that you have initiated either via “Create Payment” API call or via “HostedCheckout”.
Fixes of API calls “Get Refunds” & “Get Captures”:
By sending the transaction unique PaymentID, you will get all refunds/captures performed on that specific transaction.



Fixed

CreatePayment returns the valid PaymentID to make sure that the cardholder browser redirection is correctly carried out.